Privacy Policy

Last updated: December 2024

Better Email ApS prioritizes user privacy and complies with applicable laws. This policy covers personal information collection across our website, platform, and related services.

Personal information is any information about you which can be used to identify you, including names, addresses, device data, and usage patterns.

Information Collection

We collect two types of information:

  • Voluntarily provided: Information you provide during registration, subscriptions, and contact forms.
  • Automatically collected: IP addresses, browser type, device data, and log files.

Data Processing Purposes

Personal data is used to:

  • Provide core platform features
  • Maintain communications
  • Enable service access
  • Maintain records
  • Prevent fraud and security issues

Data Retention

Information is kept only for as long as we need to, depending on its purpose. Account data persists during account existence; compliance-related data may be retained longer.

Third-Party Sharing

Better Email ApS discloses information to service providers, subsidiaries, payment processors, and legal authorities as required by law.

User Rights

You can request access, correction, deletion, and data portability. Marketing communications can be unsubscribed from at any time.

GDPR Compliance

Better Email ApS operates as a Data Controller and relies on legal bases including consent, contract performance, and legitimate interests.

CCPA/California Rights

California residents have rights to know, delete, and opt-out regarding personal information collection practices.

Cookie Usage

Cookies track user activity. See our Cookie Policy for details.

Contact

If you have questions about our privacy policy, please contact us at privacy@better.email