Collaboration & Approvals

Feedback and approvals, built into the email

No more screenshots in Slack, PDF markups, or approval-by-email-thread. Comments and sign-off happen on the email itself — pinned to the exact module they're about.

Review, fix, approve, and ship. All in one place.

Review

Feedback that lives on the email

No more feedback in email threads, Slack messages, or spreadsheets. Pin comments directly on the email preview, keep the discussion threaded, and resolve items as they're fixed.

  • Pin comments to the exact spot
    Click anywhere on the email preview to drop a pin. Comments anchor to the specific module you clicked — and remember whether you were looking at the desktop or mobile view.
  • Threads, resolve, and reopen
    Every comment is a thread. Reply, discuss, resolve when done — and reopen if the feedback comes back.
  • @mentions and notifications
    Mention a teammate to pull them in. They get notified in-app and by email, and can filter the comment list to All or just their Mentions.
  • Stale comment detection
    Comments know when the content they’re anchored to has changed since they were written, so reviewers never act on outdated feedback.
MK
Maria K.Hero module · Desktop

The headline should say “Final days” instead of “Last chance” — and can we make the CTA button bigger?

Fix with Betty
Headline updated to “Final days”
CTA button size increased
Comment resolved
Betty AI

Fix it with Betty in one click

Feedback usually means a round-trip back to whoever built the email. Not here. Hand any comment straight to Betty, and she reads the feedback and applies the fix — right in the email.

Because Betty works within your Email Design System, every fix stays on-brand. Reviewers describe the change; Betty makes it happen.

Meet Betty, your AI sidekick
Sign-off

Approvals built into the workflow

Formal sign-off without the email thread. Assign approvers, request approval, and track readiness — all on the email itself.

  • Required and optional approvers
    Assign the people who must sign off and the people whose opinion you want, per email. Request approval with one click.
  • Automatic reminders
    Approvers who haven’t responded get reminded automatically — no more chasing sign-off in side channels.
  • Approvals tied to a revision
    Every approval is granted on a specific revision of the email. If the email changes afterwards, the approval goes stale and needs to be renewed.
  • Aggregate readiness at a glance
    See exactly where sign-off stands: “Waiting on 2 of 3 required approvers” — no spreadsheet required.

Approval gating

Flip one organization setting and no email can be exported to your ESP until it's approved. Nothing ships without sign-off — enforced by the platform, not by process documents.

Approval statusWaiting on 2 of 3 required approvers
JD

Julia D.

Required approver

Approved
TS

Thomas S.

Required approver · reminder sent

Pending
LB

Lena B.

Required approver · email changed since approval

Stale
AS

Anna S.

Optional approver

Approved

Export to ESP is locked until all required approvals are in.

Together

Work together, in real time

Better Email is built for teams working on the same email at the same time — and every step of the workflow is logged.

Real-time collaborative editing

Multiple team members can work on the same email simultaneously. Live presence shows who's in the email right now — no version conflicts, no “final_v3_FINAL” files.

In this email right now
MK
JD
AS
Summer Sale — up to 40% offMK
Free shipping on orders ovJD

Workflow activity timeline

Every event on the email is logged: comments, approvals, exports, edits. When someone asks “who approved this?” or “when did we export it?”, the answer is one scroll away.

Maria edited the hero module

2 minutes ago

Julia resolved a comment

14 minutes ago

Thomas approved revision 8

1 hour ago

Anna exported to Klaviyo

Yesterday

Teamwork

Built for teams of every size

Granular permissions and multi-team support. Whether you're a team of 5 or an enterprise with multiple brands, Better Email scales with you.

Roles & permissions

Capability-based control over who can edit, review, and export. Designers build the Email Design System; editors create content; reviewers give feedback and sign off; admins manage the organization.

Admin

Full access: users, settings, gating

Designer

Build and manage modules

Editor

Create emails, edit content

Reviewer

Comment and approve — no editing

Multi-organization support

Manage multiple brands or teams from one account. Each organization has its own Email Design System, users, and settings.

B1
Brand One
B2
Brand Two
B3
Brand Three

Folders with per-folder sharing

Organize campaigns with hierarchical folders and control access at the folder level — perfect for agencies and large teams.

Q4 CampaignsShared: Marketing
Black Friday5 emails
Holiday7 emails

Ready to stop chasing feedback?

See how Better Email brings comments, approvals, and sign-off into the email itself.

Request a demo